Mediref Knowledge Base
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FAQ's

  • What's the difference between normal email and Mediref's send to email feature?
  • Mediref COVID-19 response - freeze on payments
  • Receiving correspondence from your doctor as a patient
  • Email deliverability
  • Mediref COVID-19 Payment Freeze for NSW, VIC
  • Document formats - letters, x-rays, images etc.
  • Migrating to the new Mediref, what version am I on?
  • Data storage, geography, encryption, security practices etc
  • Mediref in house process in the event of a data breach
  • What to do in the event of a data breach via Mediref (for individual practices/organisations)
  • Mediref backup policy
  • Automatic unsent drafts deletion

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